How to Fix Windows Error 0x80070422

What Causes This?

Windows error 0x80070422 usually appears when a service that Windows Update depends on is disabled or not running. The most common cause is the Windows Update service being set to Disabled, but it can also happen if related services like Background Intelligent Transfer Service (BITS) or Cryptographic Services are stopped. In some cases, damaged update cache files or aggressive system-tweaking tools can trigger the error too.

Common Symptoms

• Windows Update fails to check for or install updates
• You see the message “There were some problems installing updates” with error 0x80070422
• Microsoft Store apps fail to update or download
• Windows Defender or other built-in Microsoft services stop updating properly
• Update checks get stuck or fail immediately

How to Fix It Manually

1. Make sure the Windows Update service is enabled

   1. Press Windows + R, type services.msc, then press Enter.
   2. In the Services window, find Windows Update.
   3. Double-click it and set Startup type to Manual or Automatic.
   4. If Service status shows Stopped, click Start.
   5. Click Apply, then OK.

2. Check related update services

   1. In the same Services window, locate these services:
      • Background Intelligent Transfer Service
      • Cryptographic Services
      • Windows Defender Firewall
   2. Open each one and make sure the Startup type is not set to Disabled.
   3. Start the service if it is stopped.
   4. Click Apply and OK after each change.

3. Run the Windows Update troubleshooter

   1. Press Windows + I to open Settings.
   2. Go to System > Troubleshoot > Other troubleshooters.
   3. Find Windows Update and click Run.
   4. Let Windows detect and apply any recommended fixes.
   5. Restart your PC when it finishes.

4. Clear the Windows Update cache

   1. Press Windows + R, type services.msc, and press Enter.
   2. Right-click Windows Update and choose Stop.
   3. Open File Explorer and go to: C:\Windows\SoftwareDistribution
   4. Delete the contents of the Download folder. If some files refuse to delete, restart and try again.
   5. Go back to Services, right-click Windows Update, and choose Start.

5. Check for disabled updates in system settings

   1. Open Settings > Windows Update.
   2. Make sure updates are not paused.
   3. If you see Resume updates, click it.
   4. Try Check for updates again.

6. Repair system files

   1. Right-click the Start button and choose Terminal (Admin) or Command Prompt (Admin).
   2. Run this command:

      sfc /scannow

   3. After it finishes, run:

      DISM /Online /Cleanup-Image /RestoreHealth

   4. Restart your PC and try Windows Update again.

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