Job reference: ____________________ Date: ____________________
Technician: ____________________
Kudu version: ____________________
-
Agree on the jobRecord the symptom and approved scope. Confirm backups and access with the
customer.
-
Record the starting pointNote free space and Kudu version. Preserve useful crash logs before
cleaning.
-
Scan and reviewClose affected apps with permission. Inspect categories, paths, and
exclusions.
-
Confirm the cleanupExclude personal files and unapproved categories. Review the full
selection and Recycle Bin before Clean.
-
Check what happenedRead the receipt for removed, skipped, and failed items. Verify actual
disk free space.
-
Test and hand overRetest the original symptom. Explain remaining issues and leave a service
summary.
Free space before: ____________________ After: ____________________
Follow-up: __________________________________________________________
Back to the toolkit